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Today we will explain and solve the error “ERR_CONNECTION_RESET”, this error appears in the Google Chrome browser.

Microsoft has fixed the error that caused Google Chrome to freeze on devices upgraded to Windows 10 with the April 2018 release. The cumulative update of May 8, 2018 for Windows 10, labeled KB4103721, addresses this issue, and The systems will automatically receive the patch as part of the Update Tuesday release. Something strange is that the release notes of this cumulative update do not include any reference to the correction of Google Chrome errors, but Microsoft says in an update of the original notice in the community forums that KB4103721 really solves the problem.

Microsoft originally acknowledged at the end of last week that Google Chrome, Hey Cortana, and maybe other applications were frozen in the Windows update on April 10, 2018 due to a problem, possibly causing the devices to be completely blocked. The company also offered two solutions, such as closing and opening the lid of the laptop so that Windows would work again.

And although this cumulative update addresses the freeze error in Google Chrome, update KB4103721 has a major problem at this time. No solution has been discovered so far, and users whose devices were affected by this error said that starting Safe Mode and removing the update was the only way to do it.

Microsoft has not yet recognized any problems with the cumulative update KB4103721, and this patch is still being published on Windows Update despite the reported problems.

When using Google Chrome you could get the error ERR_CONNECTION_RESET, this error is usually due to a problem occurred during the installation of the browser, however be aware that this error may be due to an inconvenience of the server of the website you are trying to enter . However if this problem occurs with several sites we can rule out that probability.

To solve it is very simple, there are different ways which will be explained below.

This error message is usually caused by a problem during the installation of the browser on the computer because a temporary directory can not be created on the computer for the browser installation process.

Keep in mind that there are cases in which you can view the web page correctly from the server, different devices or location, but not in Google Chrome, giving rise to the error “ERR_CONNECTION_RESET”.

To solve the ERR_CONNECTION_RESET we have two alternatives


1. Start-> Execute (cmd + enter) or press system symbol.
2. From the console, type the command: netsh winsock reset

netsh winsock reset


Go to Start -> Run and type% USERPROFILE% \ AppData \ Local and press Enter. You will have to press right button in the Temp folder and select Properties. Then click on the tab Security -> Edit:


We will go to the section Names of groups or users, we will select the name of our user. In the Deny column, we will activate the Reading and execution, Reading and Writing boxes. Then we will deactivate them again:


Finally we press apply and accept. And we will have to install the browser again.

We hope to have solved your problem, if you have not been served, comment on the article and we will try to solve it.

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